FOUR RESORTS. YOUR WAY TO EXPERIENCE MEXICO. • EXPERIENCE DEMO
Find your wild side.

The Nature Hotel

Sandos
Caracol

ALL-INCLUSIVE HOTELS

Find your wild side.

Find your room ↗
Playa del Carmen · Riviera MayaKeep exploring ↓

Booking demo · Illustrative rates, no payments or live inventory.

Cover image reinterpreted with AI from an official photograph. Galleries and rooms: original Sandos photographs.

Playa del Carmen · Riviera Maya

Find your wild side.

Jungle, cenotes and a water park to share. A getaway that connects the whole family with the nature of the Riviera Maya.

  • Water park
  • Cenotes and trails
  • Nature experiences

Some activities and services cost extra and have specific restrictions.

WAKE UP AT YOUR SANDOS

Your room.
Your way to stay.

3 room categories to explore
Original galleries · All inclusive

For family adventures

Eco Superior

A king bed, bunk bed and jungle-view balcony for a family stay.

  • King bed + bunk bed
  • Balcony
  • Jungle views
◷ 30 m²⌂ Jungle

Published maximum occupancy: 3 adults + 1 children / 2 adults + 2 children.

Official room details ↗

Closer to the pool

Pool View Superior

Close to the main pool, with a balcony or terrace and in-room WiFi.

  • Balcony or terrace
  • Near the main pool
  • WiFi
◷ 39 m²⌂ Pool; partial ocean view subject to availability

Published maximum occupancy: 2 adults + 2 children / 3 adults.

Official room details ↗

An adults-only retreat

Select Club Superior

An adults-only option with a balcony and jungle views.

  • Adults only · 18+
  • Balcony
  • Jungle views
◷ 39 m²⌂ Jungle

Published maximum occupancy: 2 adults.

Official room details ↗

Official room categories. The first cover has an AI light and color adjustment; galleries contain original photographs. Availability, child pricing ages and conditions are confirmed in the authorized engine.

BEFORE YOU PACK

Good to know.

Official information ↗

Puerto Juárez-Chetumal Km. 295, Playa del Carmen, Quintana Roo, México 77710

+529848734444
Where is Sandos Caracol?

In Playa del Carmen, on the Riviera Maya.

What is included?

Food, drinks, pools, entertainment and Kids Club; some services cost extra.

Is there a water park?

Yes, with 29 slides. Experience schedules and availability may vary.

Are there family rooms?

Yes. Eco Superior accommodates up to 3 adults and 1 child, or 2 adults and 2 children.

Are spa treatments and excursions included?

Spa treatments and external excursions cost extra.

YOUR JOURNEY, DIRECT WITH SANDOS

Closer to your next getaway.

01People who know your destination

Talk to the official team about your hotel and your stay.

+52 (55) 8526 6116 ↗
02Clear from the start

Review inclusions, taxes and your selected rate’s cancellation policy before paying through the official channel.

Check offers and conditions ↗
03Make your stays count

Sandos4U lets you earn coins on eligible direct stays and access rewards subject to your tier and program terms.

Discover Sandos4U ↓

YOUR HOLIDAYS ADD UP

Coming back has
its rewards.

With Sandos4U, eligible direct stays turn into coins and new possibilities. Discover the benefits of your membership tier.

Official program terms. This demo does not sync your membership.

Sandos4U

Your next time,
even better.

SANDOS HOTELS & RESORTS

SEEK & GO · TRANSFERS

Touch down.
Good times await.

From the airport to your Sandos. Plan your route and request a quote from the provider.

Route-specific pricing. Subject to availability and confirmation by Seek & Go.

YOUR NEXT GREAT MEMORY

It starts with
“let’s go”.

Prefer to plan with our team?

+52 (55) 8526 6116callcenter.mx@sandos.com
Your next getawayAll inclusive · Mexico
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